About TravelSupermarket

We compare millions of holidays from the UK’s leading travel companies

At TravelSupermarket, we’re passionate about making sure our customers don’t pay a penny too much for their holidays. Launched in 2004 as a sister site to MoneySuperMarket, we’ve been pioneers in the holiday price comparison market for more than 20 years.

We started with a tool to compare flights plus related travel products, and we’ve evolved to be a one-stop-shop to compare every aspect of your holiday. From package holidays and car hire to hotels and travel extras such as airport parking, TravelSupermarket is the only site you need to compare all of your travel options side-by-side.

Every day, we scan more than two million holidays from the UK’s most trusted holiday brands to make sure our customers find the best deals for them. Top travel companies on our site include easyJet holidays, TUI, loveholidays and Jet2holidays.We know that holidays can be a big investment, so all of the holiday companies on our site are protected by ATOL – you can book with confidence knowing that your holiday is financially protected.

We’re also obsessed with data at TravelSupermarket HQ. We’re always on the look-out for the latest travel trends and the destinations that offer the best value for money. As we don’t sell holidays ourselves – we help you to find the best deals then direct you to the company selling them – we’re impartial. And, as we’ve been in the business for a long time, we know our stuff – and our knowledgeable travel experts love sharing their tips and tricks to help you get away for less.

Here’s where our intel comes from:

We search:

More than two million individual package holidays from over 15 companies every day
Flights from hundreds of low-cost and charter airlines
More than two million places to stay from hundreds of hotel comparison sites
Over 700 individual car hire providers from more than 20 suppliers.

We’re TravelSupermarket – your one-stop holiday shop for super savings.

At TravelSupermarket, we pride ourselves on offering you accurate, real-time holiday availability. We take information directly from travel companies such as easyJet holidays, TUI, loveholidays, Jet2holidays, Enterprise, Avis, Sixt and many more, ensuring you are presented with the best possible price. Once you find the deal you’re happy with, we’ll take you directly to the holiday company’s site to book.

Our service is free, secure and easy to use and we’re dedicated to saving you money. Our customers don’t pay a penny to use our comparison services – we earn money from the travel companies who are on our site, either through a click-out fee, a percentage of the product purchased or a percentage of the premium where a policy is taken through TravelSupermarket.

For holidays and car hire, once you click through to a provider, the company will pay us a fee for that click. In some cases, the fee is only paid once you have completed your purchase on the partner’s site. Either way, it doesn't impact the price you pay.

For flights, hotels, cruises, villas and holiday extras – including travel insurance, airport parking, airport lounges and car hire excess insurance – we receive a share of the commission payable to the comparison service you’ve clicked through with or fee per click. This doesn't impact the price you pay and does not affect the ranking of products.

As TravelSupermarket is a comparison service, we’ll never contact you to ask for payments over the phone, via email or by any other means. If you think a fraudster has contacted you, please stop all communication with them and report it to Action Fraud on 0300 123 2040 or online at actionfraud.police.uk.

If you think someone is impersonating TravelSupermarket, then please contact our customer services team at customerservices@icetravelgroup.com.

If you haven’t found the answer to your question on how we work, or you’d like to get in touch about something else, you can email our customer services team at customerservices@icetravelgroup.com. If you’d like to get in touch about how we use your personal data, you can contact us at datarequest@icetravelgroup.com.

We’ll always do our best to make sure your experience with us is as quick and easy as it can be, but if you are unhappy with our service then our customer services team are here for you. We will aim to send you a formal acknowledgment of your complaint within 48 hours, and our team will work to resolve the problem as soon as possible. We’ll then send you a final response once we’ve had a chance to look into the issue further.

If you aren't satisfied with our response, the following organisations can help.

The Financial Ombudsman Service – for complaints about our financial services products
The Consumer Redress in the European Union – to make a formal complaint about any of our services online
The Information Commissioner’s Office – for complaints about the way we’ve handled your data
The deal provider – for complaints about the product or service you’ve bought from a third party. You can get in touch with a member of our customer services team who can give you their contact details if you need them.

Whether or not you’ll be able to refer your case to an external organisation will depend on the type of complaint.

If you are unhappy with any product or service you’ve received from a third party or have any complaint regarding any third party, you will need to address your complaint directly to that third party. You can find their contact details here, or reach out to our customer services team, who will be happy to help you.

About TravelSupermarket

We search:

How does travel comparison work?

How do we make money?

Here is how it works

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Scams using the TravelSupermarket brand

How do you contact our customer services team?

If you aren't satisfied with our response

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