RedLevel at Gran Meliá Palacio de Isora
4.5
Excellent
Alcalá, Tenerife, Spain
4.5
Excellent
385 guest reviews
ATOL-protected holidays
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This luxury hotel is located on the southwest coast of the island of Tenerife, in the town of Alcalá, Guía de Isora, within 5 minutes of Los Gigantes on the seafront. It is only 60 minutes from the capital of the island, Santa Cruz and only 40 minutes from National Park of Las Cañadas del Teide, where the highest peak in Spain, at a height of 3,718 m, is located. A particular highlight of the area is its eternal spring-like climate, with average annual temperatures of 21ºC. The hotel is also only 35 minutes from Tenerife South Airport.
Swimming pool
Close to beach
Air-conditioning
Internet access
Balcony / terrace
Restaurant(s)
Wheelchair access
Bar(s)
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The friendly staff at the reception desk are happy to answer any questions . Amenities include a baggage storage service, a currency exchange service and a cash machine . Wireless internet access is provided in public areas . The tour desk offers assistance with booking excursions .
The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift . Souvenirs can be purchased at the gift shop . A garden provides extra space for rest and relaxation in the open air . Additional facilities include a library .
Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a hairdresser and a page service .
Active guests can make use of the bicycle hire service to explore the surrounding area.
Air conditioning ensures that rooms maintain comfortable temperatures . In most units, guests can enjoy a view of the sea from a balcony or terrace . The rooms have a king-size bed and a sofa bed . A safe, a minibar and a desk are also available .
Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience . There is a telephone, a flatscreen television with satellite/cable channels and WiFi in the rooms .
A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay . Bathrooms are equipped with a shower, a whirlpool bath and a bidet . A hairdryer and bathrobes are available for daily use .
For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked . The hotel has non-smoking rooms.